Pacific Coastal Airlines
  • 25-Oct-2022 to Until Filled (PST)
  • Vancouver, BC, CAN
  • Full Time

Pacific Coastal Airlines is seeking a permanent full time Licensed Flight Dispatcher to be based at our headquarters in South Terminal building of the Vancouver International Airport.

We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia as well as into Southern Alberta. We have an exciting opportunity for a Licensed Dispatcher to join our dynamic and growing team!

Reporting to the Manager, Flight Dispatch and working out of the Vancouver Dispatch Centre, the successful candidate will create and execute operational flight plans and coordinate logistical details according to standard company operating procedures to ensure safe, efficient and economical flight operations. The Licensed Flight Dispatcher plays an integral role in the operational control structure at Pacific Coastal Airlines.


  • Ensure that flights are safely and efficiently planned and monitored in accordance with established standards and regulations
  • Maintain a log of information exchanges with respect to all flights operated under his/her authority
  • Continuously monitor weather conditions; provide route/weather analysis to Flight and Ground Crew as required
  • Respond to all emergency situations in a timely and professional manner in accordance with procedures outlined in the Emergency Response Manual
  • Generate flight plans and issue flight forecasts as required
  • Closely monitor all flights in order to maintain an up-to-date flight watch over all flights operating within the designated dispatch areas
  • Advise the Director, Crew and Operations Planning of any abnormal incidents involving flights, whether airborne or on the ground, including activating of overdue/missing aircraft, or incident/accident procedures
  • Immediately inform Manager, Flight Dispatch of conditions present or anticipated which may cause delays or disruptions to the on-time performance of Company Flights
  • Delay and/or cancel flights when deemed necessary or advisable for operational reasons
  • Ensure that all essential information is forwarded to the Captain in a timely manner to ensure a safe and efficient flight
  • Liaise with Crew Planning/Crew Scheduling regarding crew levels and flight disruptions
  • Provide on-job-training to new Dispatch employees
  • Conduct thorough and professional Flight Crew briefings


Education & Experience

  • 21+ years old, in accordance with Canadian Aviation Regulations
  • Transport Canada Dispatch exams successfully completed (FDMET, FDOPS)
  • Transport Canada-issued Dispatch License
  • Previous experience as a licensed dispatcher in the aviaton industry
  • Experience working in AmeliaRes is an asset

Skills, Knowledge & Abilities

  • Knowledge of serviceability of airports, airways and navigational facilities
  • Excellent organizational, time management and multi-tasking skills
  • Strong computer skills (Web, Excel, Word, AmeliaRes, FliteStar)
  • Effective and efficient decision making, particularly when under pressure
  • Ability to remain calm in challenging/uncomfortable situations
  • Familiar with all NOTAMS applicable to the operation
  • Able to apply applicable regulations (i.e. Canadian Aviation Regulations) and standards (i.e. Commercial Air Service Standards)


Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Compensation: We recognize and value industry experience by offering competitive compensation commensurate with prior experience as well as a company-match Group RRSP to assist with retirement planning.

Health Benefits: We offer a standard benefits package consisting of health, dental, vision, travel medical, life insurance, STD, LTD, AD&D, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits: We offer excellent travel perks within the Pacific Coastal network for employees, their families, and their buddies. Also available to employees and their eligible family members is standby travel on many other airlines across the world. Additionally, employees are eligible for corporate discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.

Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.

Pacific Coastal Airlines
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